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DRS Group

OVERVIEW

A comprehensive CRM–ERP ecosystem designed for DRS Group — a Germany-based premium vehicle repair network operating multiple workshops specializing in elite wheel and rim restoration. The platform centralizes the management of partner companies, repair workshops, clients, and operational processes across the entire network. It supports customer and partner relationship management, workshop operations, repair workflows, logistics, order tracking, quality control, internal communication, and business process automation — creating a scalable operational backbone for a distributed premium automotive repair business.

YEAR

2022-2024

ROLE

Lead Product Designer

SERVICES

Product Design, UX/UI Design, Prototyping

About the project

Designed and helped shape a large-scale CRM–ERP ecosystem from scratch for DRS Group, a network of premium automotive repair companies across Germany. The objective was to unify fragmented business operations into a single platform used by employees across all group companies — covering lead management, workshop operations, repair lifecycle management, logistics, invoicing, and card-based payments.

My work included designing complex multi-role workflows, building a scalable design system, improving collaboration between product and engineering teams, preparing product tasks and specifications, and continuously optimizing the product experience to support operational efficiency at scale.

DRS Group

OVERVIEW

A comprehensive CRM–ERP ecosystem designed for DRS Group — a Germany-based premium vehicle repair network operating multiple workshops specializing in elite wheel and rim restoration. The platform centralizes the management of partner companies, repair workshops, clients, and operational processes across the entire network. It supports customer and partner relationship management, workshop operations, repair workflows, logistics, order tracking, quality control, internal communication, and business process automation — creating a scalable operational backbone for a distributed premium automotive repair business.

YEAR

2022-2024

ROLE

Lead Product Designer

SERVICES

Product Design, UX/UI Design, Prototyping

About the project

Designed and helped shape a large-scale CRM–ERP ecosystem from scratch for DRS Group, a network of premium automotive repair companies across Germany. The objective was to unify fragmented business operations into a single platform used by employees across all group companies — covering lead management, workshop operations, repair lifecycle management, logistics, invoicing, and card-based payments.

My work included designing complex multi-role workflows, building a scalable design system, improving collaboration between product and engineering teams, preparing product tasks and specifications, and continuously optimizing the product experience to support operational efficiency at scale.

DRS Group

OVERVIEW

A comprehensive CRM–ERP ecosystem designed for DRS Group — a Germany-based premium vehicle repair network operating multiple workshops specializing in elite wheel and rim restoration. The platform centralizes the management of partner companies, repair workshops, clients, and operational processes across the entire network. It supports customer and partner relationship management, workshop operations, repair workflows, logistics, order tracking, quality control, internal communication, and business process automation — creating a scalable operational backbone for a distributed premium automotive repair business.

YEAR

2022-2024

ROLE

Lead Product Designer

SERVICES

Product Design, UX/UI Design, Prototyping

About the project

Designed and helped shape a large-scale CRM–ERP ecosystem from scratch for DRS Group, a network of premium automotive repair companies across Germany. The objective was to unify fragmented business operations into a single platform used by employees across all group companies — covering lead management, workshop operations, repair lifecycle management, logistics, invoicing, and card-based payments.

My work included designing complex multi-role workflows, building a scalable design system, improving collaboration between product and engineering teams, preparing product tasks and specifications, and continuously optimizing the product experience to support operational efficiency at scale.